Back to Changelog
NOV-1-26

Meet the AI Receptionist

November 1, 2026

The AI Assistant is now the AI Receptionist, and it handles more of your bookings on its own. Plus an easier start for new salons and a refreshed website.

New

  • The AI Assistant is now called the AI Receptionist.
  • Clients can book several services in one conversation.
  • A simpler onboarding with a setup guide that gets your salon ready faster.

Improved

  • The AI Receptionist reschedules and cancels the right appointment more reliably.
  • When the requested days are fully booked, it offers the next available days.
  • It keeps the chosen day and time when a client switches the service or team member, as long as they still fit.
  • It remembers only lasting, useful details about your clients.
  • Faster availability and safer booking, so two clients can never take the same slot.
  • After connecting a messaging channel, you go straight back to your setup.
  • Notification and app install prompts now show one at a time.
  • A redesigned website with clearer illustrations, fully translated.

See How Softalon Fits Your Salon

Book a demo to see the AI Receptionist, booking site and payments in action. Zero commissions, cancel anytime.