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SoftalonvsBoulevard

Softalon vs Boulevard

Boulevard is premium software for salons and spas, with no marketplace. Softalon skips the marketplace too, and adds an AI Receptionist that books from Instagram and WhatsApp messages, plans from $49 a month and no yearly contract.

Prices and features checked in November 2026.

Quick Verdict

Which One Fits Your Salon?

Choose Softalon if

  • Most of your clients message you on Instagram or WhatsApp.
  • You want plans from $49 a month instead of $159 per location.
  • You want to pay monthly, without a yearly contract.
  • You want clients to book without entering a card.
  • You want your booking site on your own domain.

Stay with Boulevard if

  • You want an AI that answers phone calls.
  • You run a high-end salon or spa and want a premium booking experience.
  • You run many locations and need enterprise tools like a full API.

Key Differences

What Sets Softalon Apart

The three things salons switching from Boulevard notice first.

An AI That Lives in Your DMs

Softalon's AI Receptionist answers Instagram DMs and WhatsApp messages and books in the chat. Boulevard's AI Receptionist answers phone calls, sends a booking link by text and doesn't reply to incoming texts.[3][4]

Lower Price, No Yearly Contract

Softalon plans start at $49 a month, billed monthly. Boulevard starts at $159 a month per location, or $143 billed yearly, and its agreement sets a 12-month term that renews automatically.[1][2]

Your Domain, No Card to Book

Your booking site runs on your own domain, and clients book without an account or card unless you ask for a deposit. On Boulevard, a valid card is required for every online booking.[7]

REPLY INSTANTLY, 24/7

AI Receptionist

Answers your clients on Instagram, WhatsApp, Messenger and live chat, and books, reschedules and takes deposits right in the chat, 24/7.

Booking in the Chat

Clients see open times and book without leaving the conversation. The AI only offers your real services, prices and free slots.

Reschedule & Cancel

Clients who booked in the chat can move or cancel in the same thread, following your cancellation policy. The freed slot opens up right away.

Deposits in the Chat

When a service needs a deposit, the AI sends a secure payment link, so the appointment is secured before the visit.

3 more...

Side by Side

Softalon vs Boulevard

Included, paid add-on, limited, planned or not available, with the source for every Boulevard claim.

Overview
Commission on new clients
Softalon
0%On every booking
Boulevard
0%[1]No marketplace
Subscription
Softalon
From $49 a monthFlat price per plan
Boulevard
From $159 a month[1]Per location, $143 billed yearly
Price per team member
Softalon
None, flat plan priceUp to 3, 7 or 15 team members by plan
Boulevard
None, priced per location[1]Up to 5 providers on Essentials
AI Receptionist
Softalon
IncludedAccelerate and Ultimate, replies use the plan's credits
Boulevard
Paid add-on[5]$125 per location a month
Cancel anytime
Softalon
IncludedMonthly, no contract
Boulevard
Limited[2]12-month term, 30 days' notice
AI Receptionist
Instagram DMs
Softalon
IncludedBooks in the chat
Boulevard
Not available[3]Not listed
WhatsApp
Softalon
IncludedBooks in the chat
Boulevard
Not available[9]Not listed
Replies to text messages
Softalon
Included
Boulevard
Not available[4]Calls only
Book, reschedule and cancel
Softalon
Included
Boulevard
Limited[4][3]Sends a booking link during the call
Takes payment in the chat
Softalon
IncludedDeposit or full payment
Boulevard
Not available[3]Not listed
Replies in the client's language
Softalon
Included
Boulevard
Not available[4]Not listed
Phone calls
Softalon
PlannedNot available yet
Boulevard
Included[5]200 minutes, then $0.60 a minute
Calendar & Scheduling
Two-way calendar sync
Softalon
IncludedGoogle and Outlook
Boulevard
Limited[10]Google, Outlook and iCloud, 2 months ahead
Online Booking
Book without a card
Softalon
IncludedUnless you ask for a deposit
Boulevard
Not available[7]A valid card for every online booking
Book without an account
Softalon
IncludedAny browser or chat, no app or password
Boulevard
Limited[7]One account shared across Boulevard businesses
No competitors listed next to you
Softalon
IncludedNo marketplace
Boulevard
Included[7]No marketplace
Booking widget for your website
Softalon
Included
Boulevard
Included[7]Booking overlay on your site
Custom domain
Softalon
IncludedAccelerate and Ultimate
Boulevard
Limited[12]Custom storefront through the API, Enterprise only
Remove branding
Softalon
IncludedUltimate
Boulevard
Not available[8]Not listed
Review requests to Google
Softalon
IncludedWith Google Reviews connected
Boulevard
Included[13]Premier and up
Client Management
Clients stay yours
Softalon
IncludedThey book with your salon
Boulevard
Included[2]Boulevard can also use client data to improve its products
Payments & Finances
Online card payments
Softalon
2.7% + $0.30With Softalon Payments
Boulevard
From 2.65%[1]
Payment when booking
Softalon
IncludedDeposit or full payment, set per service and location
Boulevard
Included[7]Deposits and a card on file
Card terminals
Softalon
Not availableRecord in-person payments
Boulevard
Paid add-on[16]Duo reader $149, needs an iPad
Automated Workflows
Ready-made reminders and confirmations
Softalon
IncludedReady to use, every one editable
Boulevard
Included[14]
Edit every message
Softalon
Included
Boulevard
Limited[14]Reminder wording fixed, up to 480 extra characters
Your own automations
Softalon
Included40+ triggers, delays and conditions
Boulevard
Limited[15][1]5 preset campaigns, $2 per completed appointment
Notifications
Channels
Softalon
Email, SMS, WhatsApp and web push
Boulevard
Email and SMS[9][14]
WhatsApp from your own number
Softalon
Included
Boulevard
Not available[9]Not listed
Integrations
Third-party integrations
Softalon
17 integrationsIncluding Google Calendar, Outlook, Mailchimp, Klaviyo, Stripe and PayPal
Boulevard
QuickBooks and more[11]Klaviyo, Shopify and Zapier on Enterprise
Developers
Public API and webhooks
Softalon
IncludedUltimate
Boulevard
Limited[12]Enterprise only
IncludedPaid add-on / LimitedPlannedNot available

Fair Comparison

Where Boulevard Is the Better Fit

No software is right for every salon. Here's when Boulevard makes more sense.

AI That Answers Calls

Boulevard's AI Receptionist answers phone calls, with 200 minutes for $125 per location a month and free through November 2026. Phone answering is on Softalon's roadmap, but today the AI Receptionist works in messages.[5][3]

Built for Premium Salons and Spas

More than 5,000 businesses and 85,000 professionals use Boulevard, with over 2 million appointments booked every month.[6]

Enterprise Tools

Unlimited staff from Premier, multi-location tools, and on Enterprise an open API, webhooks and Klaviyo, Shopify and Zapier integrations.[1][12][11]

FAQ

Your Questions, Answered.

Anything else, just ask.

Sources

  1. Boulevard pricing: https://www.joinblvd.com/pricing
  2. Boulevard Main Services Agreement: https://www.joinblvd.com/legal/main-services-agreement
  3. Boulevard support center, AI Receptionist Overview: https://support.boulevard.io/en/articles/16105086-ai-receptionist-overview
  4. Boulevard support center, AI Receptionist FAQ: https://support.boulevard.io/en/articles/16105159-ai-receptionist-frequently-asked-questions
  5. Boulevard support center, AI Receptionist Pricing: https://support.boulevard.io/en/articles/16102622-ai-receptionist-beta-pricing
  6. Boulevard blog, The Next Chapter in Boulevard's Journey: https://www.joinblvd.com/blog/boulevards-next-chapter
  7. Boulevard support center, The Client Booking Experience: https://support.boulevard.io/en/articles/5941525-the-client-booking-experience
  8. Boulevard support center, Client Portal: https://support.boulevard.io/en/articles/8648439-client-portal
  9. Boulevard support center, Messages: https://support.boulevard.io/en/articles/5941436-messages
  10. Boulevard support center, Personal Calendar Syncing: https://support.boulevard.io/en/articles/5941554-personal-calendar-syncing
  11. Boulevard support center, Boulevard Integrations: https://support.boulevard.io/en/articles/7880786-boulevard-integrations
  12. Boulevard Open API: https://www.joinblvd.com/features/api
  13. Boulevard support center, Rating requests: https://support.boulevard.io/en/articles/10207593-rating-requests
  14. Boulevard support center, Appointment Reminder Notifications: https://support.boulevard.io/en/articles/8448164-appointment-reminder-notifications
  15. Boulevard support center, Automated Campaigns: https://support.boulevard.io/en/articles/10068551-automated-campaigns-overview-setup
  16. Boulevard Duo: https://shop.joinblvd.com/products/duo

Boulevard is a trademark of its owner. Softalon is not affiliated with, endorsed or sponsored by Boulevard. Information about Boulevard comes from its public website and help center, checked in November 2026. Prices and features change, so check Boulevard's website for the latest. Spotted something out of date? Let us know.

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See How Softalon Fits Your Salon

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