Request a payout

When you've earned commission, you can request a payout from the Payouts page. Every request is reviewed by Softalon staff before the money is released.

1. 1

   Step 1 of 3

   Open Payouts

   Select Payouts in the sidebar, then select Request Payout.

   You can also type "request payout" in the search bar at the top and pick Request Payout.

   You will see:

   The Request Payout dialog, with a note that all payouts need staff approval and the minimum payout for your tier.

2. 2

   Step 2 of 3

   Choose the amount

   • To withdraw everything, leave the Amount switch off. The amount is replaced with your full available balance.
   • To withdraw part of it, turn the Amount switch on and enter the amount in US dollars.
3. 3

   Step 3 of 3

   Send the request

   Select Request Payout at the bottom.

   You will see:

   A Payout Requested message, and the new payout in the table with the status Pending.

Rules for a payout

• Not more than your balance. You can't request more than your available balance. Your available balance is all commission earned on successful payments, minus every payout you've already requested, pending or completed.
• At least the minimum. The amount must be at least the minimum payout for your tier. This applies when you withdraw your full balance too.
• Staff approval. A new payout is Pending until Softalon staff complete it. Then its status changes to Completed.

Pending payouts are already taken out of your available balance. The Available Balance card on the Dashboard shows their total as pending payouts.

Payout statuses

To find a payout, select the funnel button and filter by Status or Created At.