Your referral link is any Softalon website or sign-up link with ?ref= and your campaign code added to the end. When someone opens it, Softalon remembers your code in their browser. If they create a Softalon account within 30 days, they become your lead.
Before you start
- At least one campaign. See Create a campaign.
- 1
Step 1 of 4
Copy your campaign code
Select Campaigns in the sidebar. In the Code column, select the copy button next to the code you want.
You will see:A Copied to clipboard message.
- 2
Step 2 of 4
Build the link
Add
?ref=and the code to a Softalon address. If the address already has a?, add&ref=instead. Type the code exactly as it appears in the table, with the same upper and lower case. For a campaign with the codeHAIRHAVEN:Links to the Softalon website (
www.softalon.com) and to the Softalon sign-in and sign-up pages (auth.softalon.com) accept the code on any page. - 3
Step 3 of 4
Test the link
Open the link in a browser. The page loads and the
refpart disappears from the address bar. That's expected: the code has been saved. - 4
Step 4 of 4
Share it
Post the link wherever your audience is: your bio, a blog post, a newsletter or a QR code at a workshop. Use a different campaign for each channel so you can compare them.
How a sign-up is credited
- 30 days. Your code is saved in the visitor's browser for 30 days from their last click on a referral link.
- Same browser. The person must sign up in the same browser where they opened your link. A link opened on a phone doesn't carry over to a laptop.
- New accounts only. Credit is given when the person creates a new Softalon account. People who already have an account don't become leads.
- Last partner link wins. If the person clicks links from several partners or campaigns, the most recent valid campaign code gets the lead.
- Sign-up, then salon. The person becomes an Account lead when they sign up. When they create a salon, the salon becomes a Salon lead. Commission comes from that salon's subscription payments. See Tiers and commissions explained.
A code that doesn't match an existing campaign is ignored. If you delete a campaign, its links stop crediting new sign-ups.
If something is off
Someone signed up through my link but isn't in my leads
Check that they signed up within 30 days, in the same browser where they opened the link, and with a brand-new account. Also check that the code in the link matches your campaign code exactly, including upper and lower case. If they clicked another partner's link afterwards, the lead goes to that partner.
The ref code is gone from the address bar
That's normal. Softalon saves the code and then removes it from the address so the page can be shared without it.
Common questions
Use the website or the sign-up page. Those are the addresses that read the ref code.