Guide

Add notes or update appointment details

Leave a note for the salon on an upcoming appointment, or update your answers from a link the salon sends you.

2 min readManage appointmentsUpdated October 25, 2026

Notes tell the salon about anything special before your visit, like a style you have in mind or something they should know. You can add or change a note on any upcoming appointment. The salon sees it with your booking.

You can do this from your account, or from an update link the salon sends you.

Add or edit a note from your account

  1. 1

    Step 1 of 3

    Find the appointment

    Sign in, then select your profile picture or initials in the header and choose Appointments. See View your appointments.

  2. 2

    Step 2 of 3

    Open the notes

    Select Click to add a note under the appointment. If there's already a note, select the note itself. You can also open the three-dot menu and choose Add Notes or Edit Notes.

  3. 3

    Step 3 of 3

    Write and save

    Type your note in the Notes box, then select Add Notes, or Update Notes if you're changing an existing one.

    You will see:

    A message saying Appointment Notes Added or Appointment Notes Updated, and your note appears under the appointment.

Some salons send an Update Appointment link by email or text. You don't need to sign in to use it.

  1. 1

    Step 1 of 3

    Open the link

    Select the link in the salon's message.

    You will see:

    A screen titled Update Appointment.

  2. 2

    Step 2 of 3

    Change your answers

    Fill in or change any questions the salon asks about this appointment, and add or edit your Notes.

  3. 3

    Step 3 of 3

    Save

    Select Update.

    You will see:

    A page saying Appointment Updated, with your service and date.

You can't change notes once an appointment is completed, canceled, declined or marked as no-show. For past appointments, the note is shown but can't be edited.

Common questions

The salon can. It's meant for the team taking care of you.