Notes tell the salon about anything special before your visit, like a style you have in mind or something they should know. You can add or change a note on any upcoming appointment. The salon sees it with your booking.
You can do this from your account, or from an update link the salon sends you.
Add or edit a note from your account
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Step 1 of 3
Find the appointment
Sign in, then select your profile picture or initials in the header and choose Appointments. See View your appointments.
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Step 2 of 3
Open the notes
Select Click to add a note under the appointment. If there's already a note, select the note itself. You can also open the three-dot menu and choose Add Notes or Edit Notes.
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Step 3 of 3
Write and save
Type your note in the Notes box, then select Add Notes, or Update Notes if you're changing an existing one.
You will see:A message saying Appointment Notes Added or Appointment Notes Updated, and your note appears under the appointment.
Update details from a link
Some salons send an Update Appointment link by email or text. You don't need to sign in to use it.
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Step 1 of 3
Open the link
Select the link in the salon's message.
You will see:A screen titled Update Appointment.
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Step 2 of 3
Change your answers
Fill in or change any questions the salon asks about this appointment, and add or edit your Notes.
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Step 3 of 3
Save
Select Update.
You will see:A page saying Appointment Updated, with your service and date.
You can't change notes once an appointment is completed, canceled, declined or marked as no-show. For past appointments, the note is shown but can't be edited.
Common questions
The salon can. It's meant for the team taking care of you.