Leave a review

After your visit, you can rate the service, the team member and the location, and write a few words about your experience. Reviews help the salon improve and help other clients choose.

You can leave one review per appointment, and only once the salon has marked the appointment as Completed.

Review from your account

1. 1

   Step 1 of 4

   Find the appointment

   Sign in, then select your profile picture or initials in the header and choose Appointments. See View your appointments.

2. 2

   Step 2 of 4

   Open the review form

   On the completed appointment, select Leave Review. You'll also find it in the three-dot menu.

3. 3

   Step 3 of 4

   Rate your visit

   Under Overall Rating, select from 1 to 5 stars. This sets the same rating for the service, the team member and the location.

   To rate them separately, select Fine-tune individual ratings. Then set Service Quality, Member and Location & Atmosphere one by one. The overall rating becomes their average.

4. 4

   Step 4 of 4

   Write your review and submit

   Type your thoughts in Your Review. Some salons require a written review; others make it optional. Then select Submit Review.

   You will see:

   A message saying Appointment Reviewed, and your stars and review appear under the appointment as Your Review.

Review from a link

Some salons send a review link by email or text after your visit. You don't need to sign in to use it.

1. Select the link in the salon's message.
2. Rate your visit and write your review, as described above.
3. Select Submit Review.

You'll see a page saying Review Submitted.

When your review shows up

Reviews you leave on the salon's website aren't public right away. The salon approves them first. Once approved, your review can appear on the salon's Reviews page.