Guide

Accept a salon invitation

Join a salon you've been invited to: open the email, sign in or sign up with the invited email, and accept or decline on the Overview page.

3 min readTeam & rolesUpdated October 25, 2026

When a salon invites you, you get an email with a link. Accepting links your Softalon account to your profile at that salon, with the role the salon chose for you.

  1. 1

    Step 1 of 3

    Open the invitation email

    Open the email from Softalon and click the invitation link.

  2. 2

    Step 2 of 3

    Sign in or sign up

    • If you already have a Softalon account, sign in. A note at the top says you've been invited to join the salon.
    • If you're new to Softalon, the sign-up form opens with your email already filled in. Create your account. See Create a Softalon account.

    Use the same email address the invitation was sent to. The invitation only works for that email.

  3. 3

    Step 3 of 3

    Accept the invitation

    After you sign in, the Salon Invitation dialog opens and shows the salon and your role. Click Accept.

    You will see:

    The salon's dashboard opens. The salon now appears in your salon switcher and on Overview.

Accept from Overview

You can also accept later without the email:

  1. Sign in to Softalon with the invited email.
  2. On Overview, find the Invitations section. Each card shows the salon and says which role you're invited as.
  3. Click Accept on the card.

To decline, open the card's β‹― menu and click Decline. The salon keeps your profile but it stays unlinked. The salon can invite you again later.

From the same menu, View lets you open the salon's public site or booking page before you decide.

The link in the email works for 7 days. After that, sign in and accept from Overview. The invitation stays there until you accept or decline it, or the salon cancels it.

If something is off

I signed in but don't see the invitation

Check that you signed in with the exact email the invitation was sent to. If you use a different email, ask the salon to update the email on your profile and invite you again.

The invitation disappeared

The salon may have cancelled it. Ask them to send a new one.

After accepting, I see Account Disabled

The salon turned off your access. Contact the salon.

Common questions

Yes. Accept each invitation and switch between salons with the salon switcher. See Switch salons and set a default salon.