A special day replaces a team member's regular working hours on one date, at one location. Use it when Emma works late on the Friday before a holiday, covers a Sunday, or takes a single day off at one location. The weekly schedule stays as it is, and the regular hours come back the next day.
Before you start
- The team member is assigned to the location in their Locations tab.
- You can only add or change special days for today and future dates.
- Team members with the User role can manage their own special days. Administrators and above can manage everyone's.
Add special days from the member's profile
- 1
Step 1 of 5
Open the Special Days tab
Go to Members, open the team member, and select Special Days. Choose the location at the top.
- 2
Step 2 of 5
Select Add Special Day
Select Add Special Day to open the dialog.
- 3
Step 3 of 5
Pick the dates
Under Dates, select one or more dates. You can pick up to 31 dates at once, and they all get the same hours.
If a date already has a special day, you'll see a note that it will be replaced.
- 4
Step 4 of 5
Set the hours
Under Working Hours, use the Works switch:
- Leave it on and set Opens at and Closes at. Use Add hours for a second block on the same day.
- Turn it off to mark the member as Not working on those dates.
Add a Note if it helps, for example Trade fair.
- 5
Step 5 of 5
Save
Select Add Special Day.
You will see:Special Day Saved, and the dates listed by month on the Special Days tab.
Add or change a special day from the calendar
The calendar's schedule view shows a week of working hours for every team member, so it's the quickest way to adjust several people.
- Go to Calendar and switch to Schedule View.
- Select a member's cell for the date. Cells with a special day are highlighted and marked with a star.
- Set the hours in the dialog and save.
Past dates can't be changed. Clicking one shows Special days can't be added or changed for past dates.
Change or remove a special day
Open the special day from the Special Days tab or from the schedule view.
- Change the hours and select Update Special Day.
- Select Reset to remove the special day. The member's regular working hours apply on that date again.
How special days affect booking
- A special day fully replaces the weekly hours for that date at that location. It doesn't add to them.
- It applies only to the location you chose. Other locations keep their usual hours.
- A special day at a location where the member has no weekly hours makes them bookable there on that date only.
- Time off, closed periods, blocked times and appointments still apply on top of a special day.
- Changing a special day doesn't move existing appointments.
For a day off at every location, add time off instead. Time off covers all of the member's locations at once.
Common questions
A special day replaces the hours at one location on whole dates. Time off blocks a time range across all of the member's locations, and can start and end at any time.