Creating a salon takes three short steps: Salon Details, Choose Plan and Billing & Payment. You become the salon's Owner automatically.
Before you start
- A Softalon account with a verified email address. See Create a Softalon account.
- Your salon's name and the kind of business it is.
- A payment card, unless you start a free trial and choose to add one later.
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Step 1 of 4
Start a new salon
On the Overview page, click Create Salon. You can also open the salon switcher in the sidebar and click Create New Salon.
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Step 2 of 4
Enter your salon details
Fill in the Salon Details step:
- Name: at least 3 characters, for example Hair Haven.
- Category: the type of business, such as Hair Salon, Barbershop or Nail Salon.
- Subdomain: the address of your booking site, ending in
.onsoftalon.com. Softalon suggests one from your salon name as you type.
The subdomain must be at least 3 characters and can use only lowercase letters, numbers and hyphens. It can't start or end with a hyphen. Softalon checks availability as you type. If it's taken, you see This subdomain is not available. Please try another one or retry later.
Click Continue.
You will see:The Choose Plan step opens. Your salon now exists as a draft.
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Step 3 of 4
Choose a plan
Use the Monthly and Yearly tabs to switch between billing intervals, and pick your currency if more than one is offered. Then click Choose Plan on the plan you want.
If your salon can get a free trial, each plan shows how many days are free. A salon gets a trial only if it has never had a subscription before.
To compare what each plan includes, see Plans compared.
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Step 4 of 4
Add billing and payment details
The Billing & Payment step shows a summary with the plan, any trial, the total and the Total due today.
- To use a coupon, type it into Add coupon code... and click Apply.
- If you're starting a free trial, you can choose Skip for now to start without a card, or Add now to add a card. You won't be charged today either way.
- If you're not on a trial, add a payment method and your billing address.
Click Start Trial or Subscribe.
You will see:Your new salon's dashboard opens.
If you skip the card during a trial, add a payment method before the trial ends to keep access. A banner at the top of the dashboard reminds you when 3 days or fewer are left. See How the free trial works.
Draft salons
A salon that has no subscription yet shows a Draft badge on the Overview page. This happens when you close the flow after the first step.
- Click the draft to pick up where you left off, at the plan step.
- To remove a draft, open its ⋯ menu and click Delete. Only the owner sees this option.
Activation links
If the Softalon team set up a salon for you, you may get an activation link. It opens the same flow with your salon's name, category and subdomain already filled in, and may preselect a plan or coupon. You start at the plan step.
Each activation link creates one salon. If the link was already used, has expired or doesn't exist, you see a message and can continue without it. For an expired link, contact us for a new one.
What happens next
- If you don't have a default salon yet, the new salon becomes your default. You can change it in your account preferences. See Switch salons and set a default salon.
- A Complete Setup banner invites you to run the setup wizard. See Complete the setup wizard.
If something is off
The subdomain is not available
Another salon already uses it. Try a variation, such as adding your city: hairhaven-austin. You can also connect your own domain later. See Connect a custom domain.
I don't see a free trial
Trials are only for salons that never had a subscription. If you subscribed this salon before, you start a paid subscription instead.
My card was declined
The error appears under the payment method. Try another card, or check with your bank and try again.
Common questions
Yes. Change the name in Settings › General. Change the subdomain in Settings › Domains. See Change your subdomain or primary domain.