Deleting a salon removes it for you and your whole team. Only the Owner can do it, and it can't be undone in the app.
Before you start
- You're the salon's Owner.
- The salon's subscription is canceled. A subscription that is active, in a trial or past due blocks deletion, unless it's already set to cancel at the end of the period. See Cancel or reactivate your subscription.
Want to keep the salon running without you? Transfer ownership instead of deleting it. See Transfer salon ownership.
- 1
Step 1 of 3
Cancel the subscription
Go to Settings › Plan & Billing and cancel your subscription. A banner then shows Subscription Ending with the end date.
- 2
Step 2 of 3
Open Danger Zone
Go to Settings › Danger Zone.
- 3
Step 3 of 3
Delete the salon
In the Delete Salon card, click Delete. Read the confirmation, which names your salon, and confirm.
You will see:Salon Deleted appears and you're taken to Overview. The salon is no longer listed for you or your team.
Delete a draft salon
A draft is a salon that never got a plan. It shows a Draft badge on Overview. Drafts have no subscription, so you can delete them right away:
- On Overview, open the draft's ⋯ menu.
- Click Delete.
Deleting a draft from Overview happens right away, without a confirmation step.
If something is off
Cannot delete salon with an active subscription
The subscription is still active, trialing or past due. Cancel it in Settings › Plan & Billing, then try again.
I'm a Super Administrator and see Delete Salon
Don't use it. Only the Owner can delete a salon. If you click it, Softalon removes you from the salon instead, the same as leaving. Ask the Owner to delete the salon.
Common questions
They lose access to the salon. Their Softalon accounts and other salons aren't affected.