Double-book or book outside working hours

Normally Softalon only lets you book times that are really free. Manual Override lets you skip those checks for one action, for example to squeeze in a regular client after closing time or to book two clients with the same stylist at once.

Your booking website is never affected. Clients only ever see free times.

The two switches

The header shows Partially Active when one switch is on and Active when both are on. Turn on only what you need.

1. 1

   Step 1 of 3

   Open the form

   Open the form for the action you need: Book Appointment, Reschedule Appointment, Reassign Appointment, Extend Appointment or Update Appointment.

2. 2

   Step 2 of 3

   Turn on the override

   At the bottom of the form, click Manual Override to expand it. Turn on Double Booking, After Hours & Unavailable, or both.

   You will see:

   The time list now also includes times that were hidden before.

3. 3

   Step 3 of 3

   Pick the time and save

   Choose the member, date and time as usual, then save the form.

What to expect afterwards

• An appointment booked over another one is flagged on the Appointments page with This appointment conflicts with another appointment. The conflict counts buffer time.
• The override only applies to that one action. If you later reschedule or reassign the appointment, turn the override on again if you need it.
• When you approve a request in the Update Appointment form, you can use the override too, in case the time is no longer free.