Does Softalon take a commission on my bookings?

No. Softalon charges 0% commission on bookings. Online payments carry a payment processing fee, which is separate and is not a commission.

Do deposit changes affect bookings that already exist?

No. The deposit is worked out when the client books. Existing appointments keep the payments they already have.

Payment settings explained

Settings › Payments controls how your salon gets paid: which payment methods clients see, whether they pay a deposit, when invoices are due, and how prices look. Only members with the Super Administrator or Owner role can open this page.

The page has seven cards, from top to bottom.

Softalon Payments

Shows your Available Balance from online payments taken with Softalon Payments. If some money isn't available yet, the pending amount appears next to it, for example $420.00 (+$85.00 pending).

Before payouts are set up, the card shows Activate Payouts.
After payouts are active, it shows Payouts (your withdrawal history and automatic payouts) and Withdraw.

See Get paid online with Softalon Payments and Withdraw your balance.

Payments Integration

A shortcut to Settings › Integrations, where you can connect Stripe, PayPal or Square. See Connect Stripe, PayPal or Square.

Accepted Payment Methods

Setting	What it does
Payment Methods	The list of methods clients can choose. It always contains Softalon Payments (shown as Online Payment by default) and the offline method (shown as On-site Payment by default), plus any connected Stripe, PayPal or Square account. Drag the handle to change the order, use the switch to turn a method on or off, and use the gear icon to change its name and description.
Add Method	Opens Settings › Integrations to connect another payment provider.
Default Payment Method	The method that is preselected when a client checks out. Only methods that are turned on can be the default.

Switches save right away, and each gear dialog has its own Save button. Changes to the order and the default need Save on the card. A new salon starts with the offline method on and Softalon Payments off. See Choose which payment methods clients see.

Deposit Policy

The salon-wide deposit. It applies to every service unless a location or service has its own deposit policy.

Type	What clients pay
None	No deposit.
Fixed	A set amount. If it's more than the price, the price is used as the deposit.
Percentage	A share of the price, from 0 to 100.

The deposit is calculated from the invoice total, after any coupon and with tax. Free services never ask for a deposit. Deposits need an online payment method, because a client can't pay a deposit on-site. See Require a deposit and How clients pay when they book.

Invoice Due Date

Due After sets how many days a client has to pay an invoice that you finalize without a due date. You can enter 0 to 365 days. The invoice is due at the end of that day in your salon's time zone, so 0 means the end of the same day. New salons start at 1 day.

If you set a Due Date on the invoice itself, that date wins. See Invoices explained.

Currency

The currency used for services, products and invoices. New salons get a currency based on their country.

Changing the currency doesn't convert your prices. A $50 service becomes 50 of the new currency. Invoices that already exist keep the currency they were created with.

Format

How amounts are displayed, including on invoice PDFs.

Setting	Options
Price Symbol Position	Before ($100), Before with space ($ 100), After (100$), After with space (100 $)
Price Separator	Comma-Dot (1,234.56), Dot-Comma (1.234,56), Space-Comma (1 234,56)
Number of Decimals	0 to 4

Click Save on each card to apply its changes.

Common questions

The page needs the Super Administrator or Owner role. Ask an owner to change your role if you manage payments.

Related guides

Choose which payment methods clients seeTurn payment methods on or off, rename them, set their order and pick the default method clients see at checkout.

Get paid online with Softalon PaymentsTurn on Softalon Payments so clients can pay online, verify your business to activate payouts, and read your balance.

How clients pay when they bookWhat clients see at checkout: pay later, pay in full or pay a deposit, the Awaiting Payment status, and what happens if they don't pay.