Guide

Sign in to Softalon

Sign in with your email and password, a one-time code, or Google, Facebook or Microsoft.

3 min readAccount & securityUpdated October 25, 2026

You sign in once to reach every salon you belong to. Softalon offers three ways to sign in, and you can use any of them that's set up on your account.

MethodWhen to use it
Email and passwordYou created your account with an email and password.
One-time codeYou don't remember your password, or you never set one. Softalon emails you a code.
Google, Facebook or MicrosoftYou signed up with one of them, or connected it in Account › General.
  1. 1

    Step 1 of 4

    Open the sign-in page

    Go to the Softalon sign-in page. You'll see Welcome back, at the top.

    A short security check runs while the page loads. Wait until you see Security verification completed. The buttons stay disabled until then.

  2. 2

    Step 2 of 4

    Pick a method

  3. 3

    Step 3 of 4

    Enter your email and password

    Type your Email and Password, then click Sign In.

    If you prefer a code, type your email and click Sign In with Code instead. See Sign in with a one-time code.

  4. 4

    Step 4 of 4

    Confirm your second step, if asked

    If you turned on two-factor authentication, the Verify Your Identity screen appears. Enter the code from your authenticator app and click Continue. See Set up two-factor authentication.

    You will see:

    The Softalon app opens. If you set a Default Salon, that salon opens right away.

Where you land after signing in

  • If you chose a default salon in Account › Preferences, Softalon opens it. See Account preferences explained.
  • If you have no default salon and no pending invitations, Softalon opens the page to create a salon.
  • If you have pending invitations, Softalon opens your overview so you can accept or decline them.

Security notices

When you sign in from an IP address that Softalon hasn't seen on your other sessions, it sends you a New Sign-In Detected email and a push notification. The email shows the location, IP address, device and time. If it wasn't you, change your password and revoke the session. See Manage active sessions.

Forgot your password? Click Having trouble signing in? above the password field. See Reset a forgotten password.

Common questions

On the email and password screen, click Other Sign In Options.