Guide

Change your name, email or phone

Update your avatar, full name, email address and phone number in Account › General.

3 min readAccount & securityUpdated October 25, 2026
Open in the app

Your profile belongs to your personal Softalon account. Changes here apply to your account everywhere, not to one salon.

Go to Account › General. Each card has its own Save button.

Change your avatar

  1. 1

    Step 1 of 2

    Pick an image

    In the Avatar card, click the image and choose a picture file from your device.

  2. 2

    Step 2 of 2

    Save

    Click Save.

    You will see:

    A toast that says Avatar Updated.

To go back to your initials, click Remove Avatar.

Change your name

In the Full Name card, edit your first and last name and click Save. Both names are required. Use your name as it appears on your ID.

You will see:

A toast that says Full Name Updated.

Change your email address

Your email is how you sign in and recover your account, so Softalon checks the new address before it uses it.

  1. 1

    Step 1 of 3

    Enter the new address

    In the Email Address card, type the new address and click Save.

  2. 2

    Step 2 of 3

    Confirm the change

    The Confirm Email Change dialog shows the address you typed. Check it carefully. If it's mistyped, you could lose access to your account. Click Confirm.

    If you signed in more than 15 minutes ago, Softalon may ask you to confirm it's you first.

  3. 3

    Step 3 of 3

    Verify the new address

    Softalon shows Verification Email Sent and opens the verification screen. Enter the 6-digit code sent to your new address and click Complete Verification. See Verify your email address.

    You will see:

    A toast that says Email Verified.

Until you verify it, the new address stays pending. While it's unverified, the app asks you to verify your email before you can continue.

Change your phone number

In the Phone Number card, choose your country, type the number, and click Save. Softalon uses this number to send you notifications and important updates.

You will see:

A toast that says Phone Number Updated.

What you can't change here

  • Your sign-in providers. Connect or disconnect them in the OIDC Providers card on the same page. See Sign in with Google, Facebook or Microsoft.
  • Your profile inside a salon. Salons keep their own team member profile for you, which the salon manages.

Common questions

Not necessarily. Your account name is separate from the team member profile each salon keeps for you. Ask the salon to update that profile.