Why are canceled appointments still on the calendar?

The calendar shows every status by default. Open Filters and pick only the statuses you want in Status.

Does dragging an appointment move it right away?

No. Dropping opens the Reschedule Appointment form so you can check the details first. The move happens when you click Reschedule Appointment.

Why are times different from my computer's clock?

The calendar always uses the salon's timezone from General settings, so everyone on the team sees the same times.

The calendar explained

The Calendar shows your appointments together with blocked time, time off and closed periods. Everything is shown in your salon's timezone, using the time format and week start from your general settings, so the whole team sees the same times wherever they are.

What you see depends on your role. Members with the User role only see their own appointments. Administrators and above see everyone's.

Views

Pick a view from the view menu in the calendar header.

View	What it shows
Day View	One day as a timeline. You can group the day into columns by location, service or member. The side panel shows what's Happening now...
Week View	Seven days side by side as a timeline.
Month View	A month grid. Click a day to open it in Day View.
Year View	All twelve months at a glance.
Agenda View	A list of the events in the selected month, grouped by day.
Schedule View	A weekly table of each member's working hours per location, including special days, time off and closed days. Click a cell to set special hours for that day. Past dates can't be changed.

Your chosen view and grouping are remembered in this browser.

Filters

Click Filters to narrow the calendar down by Location, Service, Member, Client and Status. By default every status is shown, including canceled and declined appointments. Use the Status filter to hide them.

The member and location filters also scope the image you create with Share Free Appointments. See Share your free slots as an image.

Calendar settings

Click the gear button next to the view menu to open Calendar Settings.

Setting	What it does	Options
View	The view the calendar opens in.	Day, Week, Month, Year, Agenda, Schedule
Label By	What each appointment block is labeled with.	Location, Service, Member, Client
Group By	Splits Day View into columns. Only available for Day View.	None, Location, Service, Member
Show Appointments with Buffer	Draws appointments including the buffer time before and after the service.	On or off
Show Blocked Times	Shows blocked time on the calendar.	On by default
Show Time Off	Shows members' time off.	On by default
Show Closed Periods	Shows the periods your salon is closed.	On by default
Badge Variant	How events look in Month and Year views.	Dot, Colored, Mixed

Click Apply & Save to use the new settings.

Working on the calendar

Book from a slot. Click an empty time in Day or Week View. The Book Appointment form opens with that time filled in. In a Day View grouped by member, the member is filled in too.
Open an appointment. Click it to see its details, then Reschedule, Reassign or Update it.
Right-click an appointment for Update, Reschedule, Reassign, Extend, Share (client links) and Delete. Right-click blocked time, time off or a closed period to update or delete it.
Drag and drop. Drag an appointment to a new time, or to another member's column, to open the Reschedule Appointment form with the new time and member filled in. Nothing changes until you confirm. You can also drag blocked time, time off and closed periods to move them.
Add something new. Click Add and choose Appointment, Blocked Time, Time Off or Closed Period. Users can add blocked time and time off for themselves only. Only administrators and above can add closed periods.

The calendar shows what's booked, not when you're open. Free times come from each member's working hours per location. Read How available times are calculated.

Common questions

Members with the User role only see their own appointments. An administrator can change your role if you need to see the whole team.

Related guides

The Appointments page explainedFind, filter and manage appointments in a table, handle pending requests and spot double bookings.

Book an appointmentBook an appointment for a client, a walk-in or a new client from the calendar or the Appointments page.

Block time on the calendarBlock out breaks, training or maintenance for one team member or the whole team so nobody can book that time.