Money from Softalon Payments stays in your balance until you withdraw it. You can withdraw by hand whenever you like, or set up automatic payouts so you don't have to.
Before you start
- You need the Super Administrator or Owner role.
- Payouts must be active. If the Softalon Payments card still shows Activate Payouts, finish verification first. See Get paid online with Softalon Payments.
Withdraw now
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Step 1 of 3
Open the Softalon Payments card
Go to Settings › Payments. Check your Available Balance at the top of the page. Only the available amount can be withdrawn. Any amount marked as pending isn't ready yet.
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Step 2 of 3
Start a withdrawal
Click Withdraw. A secure withdrawal window opens.
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Step 3 of 3
Confirm the amount
Follow the steps in the window to choose the amount and confirm.
You will see:The window confirms the withdrawal, and it appears in your payout history.
Set up automatic payouts
- 1
Step 1 of 2
Open Payouts
On the Softalon Payments card, click Payouts. A panel opens with your recent withdrawals.
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Step 2 of 2
Set the schedule
Click Setup Automatic Payouts at the top of the panel and follow the steps in the window that opens.
You will see:Your automatic payout settings are saved, and future payouts follow them.
See past withdrawals
Click Payouts on the Softalon Payments card. The panel lists your recent withdrawals. If you haven't withdrawn anything yet, the list is empty. Click Close when you're done.
If something is off
I don't see the Withdraw button
Withdraw and Payouts only appear after payouts are active. Click Activate Payouts and complete verification.
My balance shows a dash
The balance is still loading, or the provider couldn't return it. Reload the page.
Common questions
No. Withdrawals are on Settings › Payments, which only Super Administrator and Owner members can open.